Newsletter07-16

July 2016

Additional Articles:

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BWI Airport Debuts Hands-On CPR Training Kiosk

Baltimore-Washington International Thurgood Marshall Airport on Monday unveiled a new kiosk designed to teach passengers hands-only CPR.

A touch screen at the kiosk at Gate B7 provides a five-minute lesson, followed by a practice session and a 30-second CPR test using a rubber mannequin, officials said. The kiosk gives feedback during the lesson on hand placement, pressure and rate of compressions.

BWI is one of four airports to receive such a kiosk, and only the fifth facility in the nation to get one. Chicago O'Hare, Indianapolis and Hartsfield-Jackson Atlanta international airports will also feature the kiosks; the Global Center for Health Innovation in Cleveland has one.

The kiosk program is operated by the American Heart Association and funded by the Amerigroup Foundation. More than 350,000 cardiac arrests happen outside of hospitals, the groups said, and more than 20 percent of those occur in public places like airports, casinos and sporting facilities.

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Four U.S. Airports to Open Automated Security Lines

Four major U.S. airports plan to speed up security checks by automating the distribution of bins for travelers' carry-on bags, the U.S. Transportation Security Administration (TSA) and American Airlines Group Inc said on Tuesday.

American's hubs in Los Angeles, Chicago, Dallas/Fort Worth and Miami will open the automated lanes this fall, which are expected to decrease wait times by 30 percent, the airline and TSA said in a joint statement.

Long security lines at U.S. airports this spring caused thousands of travelers to miss their flights and prompted criticism of TSA by airlines and other industry groups.

In an interview last month, American's CEO Doug Parker said the world's largest airline was working with airports to roll out the faster lanes, already in place at rival Delta Air Lines Inc's Atlanta hub.

IHG To Begin Communicating With Guests Via Facebook

InterContinental Hotels Group will begin communicating with its guests through Facebook Messenger.

The company has developed a bot, or virtual assistant, for Facebook Messenger. Bots are software powered by Artificial Intelligence that can communicate with or perform tasks for users. They can analyze a user’s language either through text or speech and figure out how to respond.

It’s yet another way that hotel companies are leveraging the latest in technology to communicate with guests through a diverse number of channels.